Terms & Conditions
These Terms & Conditions govern all services provided by Blue Lens. By engaging our services, the client agrees to the terms set out below.
1. Services Provided
BlueLens creates marketing video assets, transforming client-supplied imagery into short-form, social-ready content designed to enhance property presentation and listing performance.
All deliverables, timelines, and pricing are defined in a Statement of Work (SoW) agreed upon prior to commencement. No work will begin without written approval.
2. Creative Scope & Revisions
Each project includes a defined creative scope as outlined in the SoW.
Minor revisions within scope are included. Any requests outside the agreed scope, including restructuring, additional edits, or new creative direction, may incur additional charges.
3. Payment Terms
Full payment is required within 10 days of the invoice date, or before production, whichever occurs first
No work will commence until payment is received in full (or deposit where applicable)
Projects over £300 or booked on a day-rate basis require a 50% upfront deposit
Late payments may result in suspension of services and/or delayed delivery
Blue Lens reserves the right to withhold final deliverables until full payment has been received.
4. Intellectual Property & Usage Rights
Blue Lens retains full copyright and intellectual property ownership of all creative outputs unless otherwise agreed in writing.
Upon full payment, the client is granted a non-exclusive, non-transferable licence to use the delivered assets for marketing and promotional purposes related to their property listings or business.
The client may not:
Re-edit, alter, or manipulate the delivered content
Resell, sublicense, or distribute the content to third parties
Claim authorship of the original creative work
Unauthorised modification or reuse of BlueLens content outside the agreed licence may result in a £1,000 breach fee per instance, plus additional damages where applicable.
Blue Lens retains the perpetual right to use all created content for portfolio, marketing, and promotional purposes unless otherwise agreed in writing.
5. Client-Provided Materials & Rights Clearance
The client is solely responsible for ensuring all materials supplied to BlueLens (including images, logos, property media, and text) are legally cleared for commercial use.
By submitting materials, the client confirms:
They own all rights to the content, or
They have obtained valid licences and permissions for use and modification
Blue Lens accepts no liability for copyright infringement arising from client-supplied materials.
Any claims, damages, or legal disputes arising from unauthorised content remain the sole responsibility of the client.
6. Platform Use & Distribution
The client is responsible for publishing and distributing all final content across platforms.
Blue Lens is not responsible for:
Platform performance, algorithm changes, or reach
Account restrictions, bans, or content removal
Engagement results or commercial outcomes
Content is designed for multi-platform use, but success is not guaranteed.
7. Music & Third-Party Assets
The client is responsible for ensuring all music, audio, or third-party assets used in distribution are properly licensed for commercial use.
Where Blue Lens supplies audio, it will be sourced from royalty-free or commercially licensed libraries.
Blue Lens accepts no liability for misuse of unlicensed media after delivery.
8. Liability Limitation
BlueLens provides services with reasonable care and professional standards in line with the agreed SoW.
BlueLens is not liable for:
Business outcomes, sales performance, or listing success
Technical issues, platform changes, or third-party failures
Delays caused by circumstances outside reasonable control (including illness, technical failure, or force majeure events)
9. Cancellation & Termination
The SoW becomes binding upon written acceptance.
Cancellations within 24 hours of agreement may be permitted if work has not commenced
Cancellations within 48 hours of scheduled production may still incur charges
Once production or editing has begun, the agreement is fully non-refundable
10. Delivery
Final assets are delivered digitally via secure cloud platforms (e.g., Google Drive or OneDrive).
Delivery format may vary depending on file size and project requirements.
11. Permissions & Filming Access
The client is responsible for ensuring all necessary permissions are secured for access to properties, locations, and individuals featured in any supplied or captured content.
BlueLens accepts no liability for issues arising from lack of permissions or consent.
12. Confidentiality
All client information is treated as confidential and will not be disclosed to third parties except where required by law.
13. Agreement
By engaging BlueLens, the client confirms full acceptance of these Terms & Conditions.
Last updated: June 2026